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Car Salesman Lingo and Definitions

Updated on March 25, 2016

Automotive Dealer Slang

Sometimes, when you go to buy a car, you hear all kinds of terms that make no sense. This can leave you feeling confused and paranoid. Below, you'll find definitions for the words that are used by car salespeople.

Back Door the Trade: When you do not present your trade-in to the dealer until you have already negotiated a lower price on the car you are purchasing.

Back End: The amount of profit made in the finance office by selling warranties and insurance and all other kinds of extras.

Blower: Someone who comes into a store claiming they are going to buy a vehicle but never actually buys anything.

Broom: When a salesman lets a customer leave without checking with management and failing to gather your information. (Name, phone number, etc.)

Bunny: A customer who does not negotiate very well and is taken in for huge profits.

Bus Driver: Someone—either a fellow employee or a customer— that goes to one's superiors in order to complain or inform on someone.

Cancer: If the vehicle has any rot on it, this would be considered a cancer.

Choke and Croak: The disability and life insurance policies sold in the finance office.

Clicks: The amount of miles the car has, with each mile representing one click of the odometer.

Diamond: A vehicle that is incredibly nice inside and out and runs great.

Dime: The equivalent of one thousand dollars.

Up: Every customer that comes through the door is an up, an opportunity.

F.D.R.S: A very offensive term to a customer as it stands for "Filthy, Disease-Ridden Swine" or a person who consistently never pays back a creditor who gives them a chance. The dealer may use terms like "You qualify for our F.D.R.S. program." They will try and get an approval from a bank but the dealer will pick the car.

F & I Manager: The person in the dealership that has you sign the contracts and tries to up-sell you with warranties and Insurance.

Flipped: When the balance on your trade exceeds the actual value of the vehicle.

Front End: The amount of profit made on the vehicle itself.

Gold Balls: Someone who has an incredible credit rating.

Green Pea: Someone who is new at selling cars.

Grinder: A person who likes to negotiate and works hard to get a lower price.

Ham Sandwich: A deal with a moderate profit.

Hit Everything but the Lottery: A vehicle with a high level of body damage.

Home Run: Any deal with a large profit.

Juice: The amount of interest on a loan.

Lawyer: Someone who tags along with a buyer in order to negotiate for the other person.

Low Ball: When a salesman gives an unrealistic price to a customer as they are leaving— "Would you buy this car today if I saved you another $2000?" They cannot do the price and neither can any other dealer the customer goes to, leading the customer back to the low ball dealer at least one more time.

Mini: The smallest commission a salesman can get, meaning very little profit on the deal.

Negative Equity: The amount of money that you owe on your vehicle minus the value of the vehicle. If you owe $10,000 but your vehicle is worth $7000 you have $3000 negative equity.

Nickel: The equivalent of $500.

Pack: The dealership will allocate a certain amount of the profit to itself before determining the commission. Lets say there's a $2000 profit on the car— after a $500 pack, the salesperson will be paid $1500.

Pounder: A thousand dollars of profit. A two pounder is two thousand, a three pounder is three, etc.

Quarter: The equivalent of $2500.

Rat: A car that is of substandard quality and not a good purchase for anyone.

Skating: When another salesman cuts in front of you to get the customer first.

Spot: When the dealer gets you to take the car home the same day you look at it.

Stick: Another word that means one thousand (and two sticks = 2,000, etc.).

Stiff: Someone who has a credit rating so poor it's impossible to get financing.

Stroker: Similar to a blower, someone who comes into the dealership trying to buy a car but wasting the salesman's time by never actually committing to a purchase.

T.O: A second person that comes in during negotiations, a turn over manager, who will usually play hard ball compared to the salesperson.

Tire Kicker: Someone who comes into a dealership to browse, with no desire to purchase a vehicle.

Tricked-Out: A car with after-market parts.

Twisted: A vehicle that has been in a rough accident.

Upsell: Anything sold to the customer that does not already come with the vehicle like alarms, scotch guard, etc.

Upside Down: When the value of the car is less then the amount of money owed on the car.

Weak: A salesman who has a tough time closing deals could be called a "weak salesman."

Whopper with Cheese: A deal that has an exorbitant profit.

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    • ehern33 profile image

      ehern33 7 years ago

      This should come in handy next time, if I can ever hear the backroom chatter. Thanks. Gold Balls is kinda new to me, I have heard them called home runs..

    • Arthur Fontes profile image
      Author

      Arthur Fontes 7 years ago from Fall River,MA

      A home run would be a deal with huge profit. Gold Balls is a person with an incredible credit rating.

    • janiek13 profile image

      Mary Krenz 7 years ago from Florida's Space Coast

      Good to know.

    • profile image

      Excellent story 7 years ago

      Great!

    • Neil Ashworth profile image

      George Poe 7 years ago from United Kingdom

      Excellent !!! Love it..

    • profile image

      Shannon Paulk 6 years ago

      This is a great hub. A must read for every first time car buyer I must say. It's also a important to know about the financing and how to budget in necessities like insurance and warranties.

    • Alisha2010 profile image

      Alisha2010 6 years ago from Irvine, CA

      Posted this on my Twitter account. Great article! Really enjoyed reading it!

    • Arthur Fontes profile image
      Author

      Arthur Fontes 6 years ago from Fall River,MA

      Alisha2010 Thanks for sharing. I am glad you enjoyed it.:)

    • profile image

      autopart1 6 years ago

      Hi friend i see your hub this is nice. If you want a best Chevy Used Parts please visit our site...........

    • profile image

      Jim Larson 6 years ago

      What is an F & I guy referring to when he describes his PAC?

    • Arthur Fontes profile image
      Author

      Arthur Fontes 6 years ago from Fall River,MA

      The Closer Not in my neck of the woods. Stiff is a sub prime customer.

    • Arthur Fontes profile image
      Author

      Arthur Fontes 6 years ago from Fall River,MA

      Jim Larson A Pack is a certain amount of money that goes to the dealership before a commission is calculated.

    • profile image

      jicky 5 years ago

      How about the term jicky... where does that one come from?

    • profile image

      joeshays 5 years ago

      Heard the name "paper hanger" referrs to the F&I guy. Anyone heard that?

    • profile image

      Knight 5 years ago

      The thought of buying a car makes my skin crawl even more now. I'd rather stick pins in my eyes than face a salesperson at a dealership.

    • profile image

      tj 5 years ago

      what a out a "pin" for a nice trade and a "pail" for a lousy trade in

      1large refers to a grand

      cnote is 100

      lawyer is actually "lot lawyer"

    • profile image

      Bear 4 years ago

      The most important one of all if u sell cars, DREK or DRECK. Bad bad credit customer. Yiddish for garbage.

    • profile image

      Twebb 4 years ago

      What about a boge or a rental rocket?

    • profile image

      Girl124 3 years ago

      I work at a dealership and I have never heard of ANY of these except for mini. They use words like silver bullet and creampuff

    • profile image

      Jesse 3 years ago

      Schwack! When you "crush" or "take someone's head off" and sell the car over sticker

    • profile image

      Heavy Hitter 3 years ago

      Pounders all day long

    • profile image

      Lisa Thomas 3 years ago

      I really liked your hub. I don't know what words I should use for it. It's amazing, fantastic, and very useful for me. I would like to suggest here a very useful app that is helpful in managing sales teams, presentations, and improving sales too. You can read about this app on http://smesaleskit.com/. I hope you will also be surprised by the performance of this app.

      Thanks

    • profile image

      Moxnix 18 months ago

      Flat ... A flat amount paid as commission on low/no profit deals.

    • profile image

      Jmen 10 months ago

      they forgot "jack"

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