As a Prius owner, I have learned a lot about how to troubleshoot any issues that might arise. Luckily, I'm willing to share my findings!
If you're in a hurry, watch the short video below on how to check the voltage of your battery using the hidden service menu!
The Prius is an amazingly well-engineered vehicle, but like any other car, the battery can be its Achilles' heel. Luckily, the battery isn't actually used to start the engine like in a traditional vehicle (using a starter motor that we can hear cranking an engine to life).
Instead, the battery in a Toyota Prius is used to boot up the electronics that manage the engine and hybrid components and activate a relay to connect the high-voltage battery pack to the electrical system. (This high voltage battery pack is the one that actually starts the engine.) It can still be used to power accessory devices like cell phone chargers and the radio when the car isn't running or in "Ready" mode.
Signs of a Weak 12-Volt Battery in a Prius
- Failure to start up or no response from the power button when attempting to start.
- Dim interior and exterior lights before starting that then brighten after putting the Prius in "Ready" mode.
- Loss of radio presets when turning on your Prius.
- Slow-running coolant reservoir pump that speeds up after the Prius is in "Ready" mode.
- Failure to boot into "Ready" mode with the gear selections flashing on the odometer display.
- Error message displaying on the multi-function display (MFD) that states, "There is a problem with the transmission "p" lock mechanism. Park your car on a flat surface and fully apply the parking brake."
Note: This is not meant to be an exhaustive list as there are other weird issues that can occur when the 12-volt battery gets low.
How to Test the Battery
When I became curious about the health of my Prius' battery and wanted to get it checked out, I drove down to my trusted local AutoZone store, having had batteries in my previous vehicle tested there in years prior. When I showed the store manager what kind of vehicle I had, he blatantly stated that they weren't allowed to touch anything on hybrid vehicles. Now, he may have misunderstood and thought I wanted him to get cozy with the high voltage battery, but I decided to forego advising him that he was suffering from ignorance and went home to look for another way to test my battery.
Luckily, Toyota left a hidden service menu in the software for all Toyota Prii. The method of access below will work on any 2004–2009 Toyota Prius. The best time to test the 12-volt battery in your Prius is after it has been sitting for several hours or overnight. This way, you can check the resting voltage of the battery. I've included pictures to assist you with this procedure.
Step 1: Power your Prius on by pressing the power button once.
Step 2: Press the "Display" button once.
Step 3: Press the two indicated spots six times in alternating sequence.
Step 4: Press "Menu" on the top right of the screen.
Step 5: Select the "Display Check" option.
Step 6: Select the "Vehicle Signal Check" option.
Step 7: Take note of the voltage.
Step 8: Press the "Power" button once.
Step 9: To exit, press and hold the "Display" button.
Alternatively, you can just power off your Prius.
Instructions for Entering the Hidden Service Menu in Your Prius
Determining If Your 12-Volt Battery Is Dead
Remember the two voltages we found previously? For the resting voltage, generally, anything around 12.4 volts and above is considered acceptable. For the voltage under load (when your Prius is in "Accessory" mode), anything below 12.0 volts is unacceptable, At the time of testing, when these photos were taken, I had just finished a long drive in my Prius so the battery should have been at a higher voltage than what I found above. This indicates my battery probably needs replacing soon.
You may be able to buy more time on your current battery by using a top off or float charger designed for 12-volt lead-acid batteries. This isn't going to cure the problem since it will only get worse with time, however, with a good battery, topping off the voltage with a float charger every now and then can help extend its useful lifetime by a few years.
Where to Get a Replacement 12-Volt Battery for Your Prius
If you need a replacement battery, you have a couple of options:
- Get it replaced at your stealership, I mean, dealership.
- Purchase the OEM battery through your dealership's service/parts department and install it yourself
- Purchase an aftermarket replacement battery, like the Optima Yellow Top version for the Prius.
Easy DIY Tasks for the Toyota Prius
Are you looking for other hands-on, do-it-yourself type things you can handle that don't require expensive tools or taking your Prius to the dealership? Why not give a go at changing your own oil, which can be very simple! Of course, remember to reset your "maintenance required" indicator when you're done.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
© 2013 jesimpki
Strokaje17 on October 23, 2019:
Thank you! So far,t his article has been super helpful. Just one question though. I got to step 8 but if I push the power button it shuts the car off. It seems to already be running in accessory mode when I do this diagnostic check. Am I missing something? Mine is reading at 13.7v when it's doing this. (The car died last night, unexplained. Once it was jumped it was fine. I have not opened the back end and looked at the actual battery yet).
Ish Patel on July 12, 2019:
Thank you. Your feed really helped me.
Clay Wells on June 04, 2019:
Thank you for the great information!
Jason on April 30, 2019:
So did you replace yours? If so, did you notice an improvement in your mpg? I just read a post that it increased one guy's by 10mpg.
Donna on April 27, 2019:
I followed all the steps exactly in the first 3 steps - but I pressed the actual climate audio buttons and I have shut down the screen altogether except when the car is fully powered on - now when I turn the car off and on with out engaging the brake I have blank screen...can you help at all I am kinda freaking out and I think the dealers in Australia will charge me a fortune to fix the issue - I wanted to check the 12 V as the car is playing up I feel like such an idiot.
Thank you so much
Dale R Davis on March 27, 2019:
Great job!! A secret revealed that makes checking the battery very simple withiut gettting anyone else involved. I appreceiate that so much!! God Bless!
Henry Gonzalez on April 27, 2018:
want to remove the main battery pack what parts I have to remove
jesimpki (author) from Radford, VA on October 23, 2017:
Thanks! Yes, this one is mine and I still drive it daily. Averaging about 54-55 MPG during the summer, a bit lower in the winter at around 47-48.
WheelScene from U.S.A. on October 23, 2017:
This is a really good post. You go into great detail and the pictures really help. Is this your Prius? Do you still have the car?
Do you get great gas mileage with the car?