Common Faults in the 6-Speed DSG Automatic Transmission

Updated on January 20, 2019
beagrie profile image

John is a fervent writer, gamer, and guitar lover. Former automatic-transmission repairer, current welder and hobbyist game developer.

The DSG Automatic Transmission combines elements from both automatic and manual transmissions.
The DSG Automatic Transmission combines elements from both automatic and manual transmissions. | Source

The transverse six-speed DSG transmission, also known as DQ250, is a dual-clutch automatic transmission that is found in vehicles by a number of manufacturers. These manufacturers include Audi, Volkswagen, Skoda, and Seat. The DQ250 is a dual-clutch transmission that employs a combination of manual transmission gears and automatic transmission clutches in order to gain the benefits of both.

This particular transmission is old news, having been replaced by newer versions, but it has been used in so many vehicles that are still on the road today that it is most definitely still relevant.

So, what happens when this very popular transmission goes bad?

How the DSG Transmission Works

To defeat your enemy, you must understand your enemy. So it is with transmission faults.

Before we get into the faults, we’ll briefly touch on how the DSG transmission works, and how it’s different from other transmissions.

A traditional automatic transmission uses a number of clutch packs to produce the desired output ratio. This works fine, but it has drawbacks, one of the biggest being fuel efficiency. Conversely, manual transmissions use solid metal gears and a single manually operated clutch. This setup creates less resistance and better fuel efficiency, but it means the driver has to deal with pesky clutch pedals and gear levers.

DSG 6 Speed Demonstration

DSG stands for Direct-Shift Gearbox, and it incorporates the best of both worlds into its design. Using an advanced electro-hydraulic control module to control clutch application and gear shifting, the DSG can bring the driving comfort of a full automatic to the table while still getting the greater efficiency of the manual-style gears. Furthermore, it makes use of a dual clutch assembly, where one clutch is responsible for even numbered gears and the other for odd-numbered gears, improving shifting quality further.

Note: This article is concerned specifically with the DQ250 variant of DSG transmission. There are other variants, such as the 7 speed DQ200, and the inline 0B5 transmission.

DSG (DQ250) Common Faults

The most common faults I have experienced with this particular transmission.

Juddering/Shuddering

Before we get into the transmission fault here, there is another cause of juddering which is far more common, and it is outside of the transmission itself. If you experience the juddering mainly when you start the engine and when the car is idling, often accompanied by a loud clattering noise, the problem is likely in the dual mass flywheel which sits between the transmission and the engine. The flywheel consists of two plates that can move a small amount in relation to each other. This provides a cushioning effect when torque is transferred from the engine to the transmission. When that flywheel wears down, and the amount of movement is too great, you get a juddering/shuddering sensation.

It’s important not to leave this fault for too long. If the two flywheel plates sheer off from each other, your vehicle will lose drive entirely.

Dual mass flywheels are the source of many juddering problems incorrectly attributed to a DSG transmission.
Dual mass flywheels are the source of many juddering problems incorrectly attributed to a DSG transmission. | Source

If your flywheel is fine, however, and the juddering sensation is most noticeable on gearshifts—particularly at lower speeds—the problem likely lies in the dual clutch assembly. Unfortunately, it’s a simple matter of wear and tear, and there’s not much to be done for it other than replace it.

There are kits available that allow for the replacement of many of the components of the clutch assembly, and oftentimes that will cure the fault. However, sometimes the wear and tear is in the non-replaceable components, and a new assembly is needed. In my experience, it’s much more practical to just replace the whole assembly. You might save money by getting a repair kit rather than a clutch, but if the damage ends up being in the non-replaceable components, you’ll still need to buy a complete assembly and that money saved becomes money wasted.

Mechatronic Failure

Default Mode—also known as limp mode and failsafe mode—is a failure state of the transmission where it detects a fault and limits itself to one gear (typically third) to limit damage to the transmission. This will often be accompanied by an indicator on the dashboard, such as flashing “PRNDS” lights. If your transmission has gone into default, there will be trouble codes in there to explain why it’s done this. You’ll need to get your vehicle scanned with a good diagnostic machine to find out what those codes are.

If the codes mention “clutch limits reached” (or something similar), there’s a good chance the problem is your clutch. Typically (though not always) this won’t occur until after the aforementioned juddering/shuddering fault. If the codes mention “adaptations,” it’s possible that your problem may be fixed with an adaptation reset. You’ll need to find someone with a good VAG diagnostic tool for this.

The mechatronic is by far the most common cause of DSG transmission woes.
The mechatronic is by far the most common cause of DSG transmission woes. | Source

If the codes mention any sensors, gear ratios, or unexpected mechanical disengagements, the problem is almost certainly your mechatronic. The mechatronic is the name given to the electro-hydraulic control unit that is responsible for controlling the gearbox, and it’s a very expensive lump. Fortunately, there are many companies that can repair this fault, and a quick search of “DSG Mechatronic Repair” should yield plenty of results. It should be noted, however, that these companies are limited in what they can test for and repair in these mechatronic units. I have been involved in a number of situations where the repair company tested the mechatronic and found to be “ok,” yet the fault was eventually cured with a replacement mechatronic. Bear in mind, with these repair companies, “tested ok” means they couldn’t find a fault. Not that there’s nothing wrong with it.

One particularly common symptom of a faulty DQ250 mechatronic is a partial or total loss of reverse, so be on the lookout for that as a strong indicator that the mechatronic is failing.

Noisy Bearings

The mechanical workings of the DSG—the physical gears and syncros—don’t tend to fail very often in my experience. I have seen a number of instances of bearings wearing down, however. This typically results in a metallic noise when driving.

I have known DSG transmissions with this symptom to be driven for quite some time with no ill-effects other than quite irritating driving noise. However, I most definitely wouldn’t recommend you leave this problem unattended. If the mechanical components of the DSG did fail, it would be pretty catastrophic for the transmission.

The fix is a bearing kit, assuming the problem is dealt with promptly, and no other damage has been caused.

Also...

One or two other useful bits of information about DSG transmission faults.

Five Things You Shouldn't Do With a Dual Clutch Transmission

It’s also worth noting that, on occasion, a simple adaptation reset can fix a number of minor issues, such as poor shifting quality. Adaptations are little adjustments that your mechatronic makes to things like how much pressure it applies to the clutches to compensate for wear and tear or driving style. Sometimes things can get a little out of whack, and in those cases, a reset of the adaptation values—followed by a proper drive cycle—can sometimes be enough to clear the issues up.

One fault I have seen a few times in DSG vehicles is the loss of ability to start the vehicle, accompanied by a fault code relating to the park/neutral switch. The problem is that the mechatronic is getting bad information regarding the position of the gear selector, and won’t let you start the car because it can’t be sure you are in park or neutral. The affected part here is actually in the gear selector itself, rather than the transmission. Though it could also be a wiring or communication fault.

And that’s the end of my six-speed DSG faults hub. I hope you found this information helpful, and if you have anything to ask (or add!) please drop a comment below.

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.

Comments

    0 of 8192 characters used
    Post Comment
    • profile image

      Kai 

      8 days ago

      Hi I’m having bad issues with my 2014 a3 tdi s line, I’m experiencing really bad shuddering/vibration on acceleration in sports, dynamic, manual mode from 30-70mph I’m 4th, 5th, 6th, but in economical mode I don’t experience any of this but now the transmission is making a really loud rattling noise under acceleration same gears in economical mode but no shuddering/vibration until sports, dynamic, manual mode is engages can anyone help me please

    • profile image

      peter smith 

      10 days ago

      I mistakenly omitted this info. I am driving a 2014 VW Passat 1.8TSI.

      Peter

    • profile image

      peter smith 

      10 days ago

      On start up in the morning i get a bad shuddering when driving for about the first 1/2 mile. After coming up to temperature everything smooths out and i have no further problems. I took it in to the VW agent here and after diagnostics they told me i have to change clutch and flywheel. I asked the senior tech how does he explain the problems going away when the car comes up to temperature and he says he cant explain. What can i do. This is very costly if i have to change clutch, flywheel and pilot bearing.

      Thanks in advance...Peter

    • profile image

      Maj 

      11 days ago

      Hi, I have problems with my Audi TTS 6 speed automatic. The PRND lights occasionally flash when it won’t go into reverse. When starting the car from cold there will be a clinching noise twice and won’t engage into park, I have to turn the engine off and back on for it to behave. Would this be a mechatronic problem or clutch pack issue?

    • profile image

      Al 

      3 weeks ago

      Is the S-Tronic on a 2011-12 Audi A3 a good unit? Any specific reason to avoid?

    • profile image

      Amit 

      3 weeks ago

      Hi..I got dsg skoda rapid.yesterday I observed clattering sound and also just once from neutral to pick up it went to Straight to d2.i switch off the car and wait for two minutes and restart again.it went well. But today again noise came. Normally my engine temp is sound 90 degree but twice it went to 95 degree. I have drove my car to 103000 kk

    • profile image

      Jitender 

      4 weeks ago

      Hi I have skoda Laura and I’ll sown fault code in gear box C06E4 what is checking

    • profile image

      nuno 

      5 weeks ago

      hello, my car has no strength between 1300 and 2000 rpms, the problem has been increasing over time.

      it's a dsg dq250

      Thank you very much.

    • profile image

      nuno 

      5 weeks ago

      hello, my car has no strength between 1300 and 2000 rpms, the problem has been increasing over time.

      it's a dsg dq250

      Thank you very much.

    • profile image

      giveus mathe 

      5 weeks ago

      i have a gti 5 ,its rejects other magtronics

    • profile image

      Gordon B 

      6 weeks ago

      I have a 2009 VW Passat CC TDI 2-0lt i have had a problem with Limp Mode when you kick it back mainly with uphill driving and also it is hesitant to start when the engine has warmed up after turning it off, the DSG transmission has been changed but the engine management light stays on since i kicked it back to pass another car so could you tell me what the problem could be. ?

    • profile image

      Zack 

      6 weeks ago

      I have an 08 jetta 2.0 wolfsberg, it stalled 4 times the other day, when it stalled the EPC light would flash when it lost power. But would start right back up. I noticed that the prnds was flashing when i started the car and put it in gear. But was not doing any of the shakking or symptoms that were listed above. Had a code for mass airflow sensor. Replaced it. Seems better well at least the car did not stall or loose power, it did act like it was going to stall twice but did not. Drove about 10 miles with no stalls or loss of power.

    • profile image

      Michrolgatgmaildotcom 

      7 weeks ago

      I have a 746 code: solenoid a off . Icar was recently purchased and i serviced tranny. 4k miles later limp mode only when warm and code. Wirks fine if cooled down. What u think? Fresh oul loosened dirt and needs additional flush?

    • profile image

      Rolando m 

      7 weeks ago

      P0746 code solenoid a off. Is it possible debris from contaminated fluid is obstructing s passage and can be fixed by a flush? 2007 eos 6 dsg Michrolg@gmail.com

    • profile image

      Ahmed 

      2 months ago

      I have a ford galaxy titanium 2016. When I put into drive. It's move but within 20 second its loose power.

      But when I drive Manually 1st gear works. 2nd gear not work losses power. 3rd gear works, 4th gear not work, 5th gear works, but 6th gear lose power.

      Other wise everything is perfect order.

      What is the problem could be.

      Thank you

    • profile image

      Charles Mhlongo 

      2 months ago

      Hi I'm driving 2013 audi a4 2.0t quattro stronic when i revers is got scratching

      noise what can that be.

    • profile image

      Dayalan Dean gounder 

      2 months ago

      Hi I’m wanting to purchase a 2011 Vw Passat 1.8 tsi dsg . Anything I need to know about this car ? It has 133000km on the clock

    • profile image

      tony chirita 

      2 months ago

      buna seara am o problema la un passat b6 2010 dsg automata cand se schimba viteza nu mai apare in bord cand se schimba vitezele.care ar fi problema

    • profile image

      Trevor Naidoo 

      3 months ago

      Hi

      I have Golf 5 GTI GSG box. and it was replaced exchange unit.does box need to be bleeded it like the brakes???

    • profile image

      Natram2012 

      3 months ago

      Hey John i have a 2010 Passat tsi with the 6 speed dsg trans. My car has a weird problem. Car will drive fine some times, i will be able drive in all six gears for a time, then the car will down shift to 3rd and not go pass that gear. i had no codes when this happened. Now i get a code 17106 the prnd flashes When this happens i cant get pass 3rd gear as well. But again will drive fine Dont know what do right now. Please help

    • profile image

      Idris 

      3 months ago

      Hi John, thanks for this piece. I have a 2010 passat with 2.0 TSI engine and DSG transmission. Suddenly the transmission stopped. I diagnosed and got these codes

      17106, 18201, 17100, 18222, 18227 and 16988. Am being advised to replace the transmission. Is this correct and what could have led to this so i can prevent subsequent occurrence. I just bought the car into Nigeria about 2weeks ago.

      Thanks

    • profile image

      Rick VR 

      3 months ago

      Hello John, Thank you for your clear explaination! I have a question though. I have an audi tt 3.2 with the dsg DQ250. The old mechatronic was broken (the ECU in te mechatronic itself). Now i placed another one but the car drives only in reverse and 1st gear when its about to shift it goes in limp mode PRNDS flashing. Is it maybe the coding that is wrong? it gives two databus faultcodes in vcds. and if so, is it possible to code it the rightway without the need to acces and retrieve data (coding) from the old Mechatronic?

      I look forward to your insight.

      Kind regards

    • profile image

      Simon 

      3 months ago

      Hey there my car revs by itself plus it sometimes hesitates to drive smoothly

    • profile image

      Martin 

      3 months ago

      Hi there the problem i have is when driving my 2013 powershift Ford galaxy when driving for 5 minutes i get a transmission error and lose all gears and have to pull up on recycling the ignition it disappears and car drives fine until the next time I have t o use it once its been stood for a while

    • profile image

      Cassim Banda 

      3 months ago

      Hello, I need some help with a VW T5 DSG 6speed. I changed the head on the car couple of days ago, yesterday the car started stalling when I put it on drive or reverse. It even drops the revs when I move the car from park to drive. It’s like it disengage the accelerator when I put on drive or reverse as it does not accelerate at all.

    • beagrie profile imageAUTHOR

      John Bullock 

      3 months ago from Yorkshire, England

      Hello Ramon. The cable is unlikely; if the transmission had somehow been pulled into neutral by a faulty cable, you wouldn't have been able to drive it home without physically getting it OUT of neutral first. It is possible the selector itself could be the problem although that is not a very a common fault. I would recommend letting an electrician poke at some wires before spending any serious money on new selectors or mechatronics.

    • beagrie profile imageAUTHOR

      John Bullock 

      3 months ago from Yorkshire, England

      Hello again. I'm sorry I couldn't tell you if the flywheel on the Caddy and Golf are the same. If the transmission and engine match up (same codes) I can't think of a reason why the flywheels wouldn't also match, but I just don't know for certain.

    • profile image

      Clemesha 

      3 months ago from West Australia

      Hi and thank you for your replies.

      With the cost of parts so high in Aus A$1900 for ta dual mass flywheel.

      We are now looking at doing a replacement of the whole DSG system.

      I agree the dual mass flywheel needs to be replaced the mechatronic. and the wiring are the possible all the faulty parts. We have found a very low milage Sports 2L Golf of mid 2007 as our parts donor. The dual mass flywheel in the golf and the caddy measure exactly the same as each other but have one digit different part numbers. Every thing else seems the same like 02E 301 107 gearbox numbers. If this exchange works out a going car that will be great. Of course over our winter months in Australia. (Your Summer) I intend to test and rebuild the mega replace the wiring and order a dual mass flywheel on line.

      Have you any warning about the dual mass flywheel for the 2L Golf being different to the Caddy one. The Caddy is Dec 2006 and the golf May 2007.

      Best Wishes

      Peter

    • beagrie profile imageAUTHOR

      John Bullock 

      3 months ago from Yorkshire, England

      Hello. Sorry I would need to know which transmission is in your vehicle before taking a guess at the problem. However if you have the aforementioned DSG 6 speed and are getting a solenoid fault, the quote you were given may be to replace the mechatronic unit as a whole, rather than waste time and money trying to pin point the specific problem, which can sometimes end up more expensive in the long run.

    • beagrie profile imageAUTHOR

      John Bullock 

      3 months ago from Yorkshire, England

      Hello. If there is nothing mechanical broken in the transmission (ie; bits of metal in the oil) then the speed sensor fault would indicate a faulty ECU/Mechatronic. However the ECU doesn't typically cause a noise like you described, so it's possible you could have multiple faults on your hands. The dual mass fly wheel would seem to be the most likely culprit for the noise you described. The state of the flywheel can be checked before replacing... though you would need to remove the transmission to do so.

    • beagrie profile imageAUTHOR

      John Bullock 

      3 months ago from Yorkshire, England

      Hello, it sounds like an adaptation issue. If you have not had the adaptations reset, I would try that first.

    • profile image

      Pasat cc 2010 

      3 months ago

      Can Someone pls hello me, I just bought a used Passat And sometimos ir doesnt shift at all from first speed, then You change it to auto stick And change to third, put it back to drive And it works just fine until you turn it off again. Passat cc 2010 2.0 T

    • profile image

      Jacob 

      3 months ago

      Just bought 1.6Tdi 2009 plate..automatic. It was gone for a day and now had ‘service now’ and shifts horribly between D1/3/5/7 only...ok in tiptronic but sports mode it won’t shift at all...I’m taking it back to the dealer but is this something I should walk away from?

    • profile image

      Clemesha 

      3 months ago from West Australia

      Hello And Best wishes.

      These DSG boxes for me are not at all straight forward. And my friend doing the work is in the same boat.

      WE have a big problem in finding the fault from the symptoms we have found in 2006 1.9 Diesel Caddy 02E box. That went into limp mode.

      1 When the box is cold it works fine in all gears.

      2 when it gets hot then no reverse. but still travels at 80kph or 50mph.

      3 Then a little further Limp Mode.

      3 We had a 2 solenoid faults in Mega unit and replaced them. and those faults cleared. one had a low elect power.

      5 We put in new oil and filter 2 years from last oil change.

      6 We have a 18154 fault that does not go away. Autel

      On my friends Scanner it gives a 0609 ECU speed sensor fault

      7 When I listen to the box in Park engine on I can hear some thing like a kitchen sieve and Cutlery Knives, Forks, rotating. Not as loud as the engine. The stethoscope cannot narrow down the area of the sound because of the engine sound is too strong. So i think it is in the clutch area. away from the outside of the Engine & gearbox. One cannot hear this sound with the window open sitting in side the cab.

      I think we will need to do a clutch job. and Not the flywheel job.

      But we would like to make shore it is not a flaky relay or some dumb thing causing it. The thing that comes to mind is the internal wiring in the box that may be the fault this was a known problem in earlier VWs. No thing hurts like throwing parts and money at something we are not shore is the problem!!!

      Here is the limp mode description

      1. When it first occurs you are traveling at 60kPH

      2. engine flared to 5000RPM

      3. Speed dropped to 20kPH.

      4. In this state it could flare to 5000RPM but would not go faster than 20 kPH.

      5. The whole multi-function Display flashing

      Any ideas

      We are in Perth West Australia.

    • profile image

      Clemesha 

      3 months ago from West Australia

      Hello And Best wishes.

      These DSG boxes for me are not at all straight forward. And my friend doing the work is in the same boat.

      WE have a big problem in finding the fault from the symptoms we have found in 2006 1.9 Diesel Caddy 02E box.

      1 When the box is cold it works fine in all gears.

      2 when it gets hot then no reverse. but still travels at 80kph or 50mph.

      3 We had a 2 sensor faults in Mega unit and replaced them. and those faults cleared. one had a low elect power.

      4 We put in new oil and filter 2 years from last oil change.

      5 We have a 18154 fault that does not go away. Autel

      On my friends Scanner it gives a 0609 ECU speed sensor fault

      6 When I listen to the box in Park engine on I can hear some thing like a kitchen sieve and Cutlery Knives, Forks, rotating. Not as loud as the engine. The stethoscope cannot narrow down the area of the sound because of the engine sound is too strong. So i think it is in the clutch area. away from the outside of the Engine & gearbox. One cannot hear this sound with the window open sitting in side the cab.

      I think we will need to do a clutch job. and Not the flywheel job.

      But we would like to make shore it is not a flaky relay or some dumb thing causing it. The thing that comes to mind is the internal wiring in the box that may be the fault this was a known problem in earler VWs.

      Any ideas

      We are in Perth West Australia.

    • profile image

      Manpreet Puri 

      4 months ago

      Hi

      I have VW polo 2009 1.4 recently I been having a problem with it as PRNDS starts flashing with emissions sign ,took it to gearbox specialist and it is dignosed as solenoid valve V6 is open or Short .

      Please help me as been quoted £1400-1800 .

    • profile image

      John Stafford 

      5 months ago

      I have bought a 2012 golf R with a stage 2+ tune. The car goes well with 0-100 klm/hr in about 4 seconds. The shifting is very precise and no issues with maximum effort fast driving on a dirt track. But, on start up before the engine and gearbox comes to normal operating temperature it can be jerky sometimes when you pull off, particularly in reverse and sometimes even kangaroo hops, so that I have to bring the car to a full stop and start off again. Is this a clutch pack issue or is it the flywheel issue?

    • profile image

      Dave gipps 

      6 months ago

      My 13 plate ford focus had a clutch recall. They up graded the clutch and it has lasted 10 months and less than 5000 miles . They won't put another clutch in as the car is 4 months out of warranty. Ford's engineer told me the plates get a film on them which causes the juddering and if I boot the car it may clear the film off of the plates. It's a automatic so how am I meant to boot and slip the clutch to clear it .. what a joke

    • profile image

      Trysten 

      6 months ago

      The flywheel part makes sence. It has a hard time switching from neutral (still in drive mode) to first gear and when this problem first occurred it made a clunk noise from park to reverse to drive. Is there any other problem that can be diagnosed from this?

    • profile image

      shaun 

      7 months ago

      I have a mk5 golf gti dsg when pulling away you have to take it to 1.5k-2k revs to pull away ! if you are on a hill and pulling away it judders really bad and feels like it's going to stall and does the same in R , been to 1 company and then said I need the mechatronics repaired or replaced witch is not cheap! could i get another gearbox and have that fitted and would it need to be programmed in?? anyone had this issue ??

    • profile image

      Jose 

      7 months ago

      Hi. I have a VW Scirocco 2009. 2.0 Tdi, DSG 02E gearbox which had this code 19143/P2711/010001-Unexpected disengagement gear. 2937-Fault code in transmission. 9708-Sensor for actuator 2. P17E1 00 ( 096 ) mechanical malfunction. 8090-Gear selector 2 can not be regulated. Problem is some time Reverser is lost. At ther beginning I send Mechatronic to a holland company ACTronics and say it is ok 100 % but I do not believe them. i have rebuilt gearbor whit new clutch kit, gaskets, filters and oil and after assembly and installed in the car and erase codes now it has this other one: C06E4- unknown code.

      I have drive car aroubnd 100 kms and at the moment reverse is ok but after to see your web site I am not very happy. What do you thionk? Mechatronic may be yet wrong ?

      Thanks in advance

      Regards

      Jose

    • profile image

      Letsie 

      7 months ago

      So does it mean i need to replace that gearbox or there is something that can be done

    • profile image

      Charlene 

      8 months ago

      i have the same issue my car being a VW POLO TSI DSG 2016 model i started having the issue on 1000km. the dealership tells me that all DSG gearboxes operate in this manner according to them the issue to resolved but I experience all the issues raised above.

    • profile image

      David 

      8 months ago

      Does anyone know if they have just replaced the friction plates and been ok with DSG 02e? i.e. reused the steel plates etc. and only replaced the frictions?

    • profile image

      Thabo 

      8 months ago

      Hello Scotty.

      I would like to know if it's possible to replace Audi A6 automatic 2.5 TDI gearbox with a Audi A6 3.0 TDI automatic gearbox both 2003 models.

    • profile image

      Mike palmer 

      9 months ago

      I have a 2006 Audi A3 just recently noticed then once I let the car warm up in the morning and start on my way to work that the transmission wants to stay in gear I have to almost let off the gas completely for it to shift sometimes if I'm rolling up on a stop sign and I just let off it will actually stay in gear the whole time until I stop I've been having to put it in manual occasionally to get it to shift a transmission service about 3000 miles ago I do my transmission services every 40,000 miles and I have almost a hundred and fifty thousand miles on the car could this be caused from not having enough transmission fluid or maybe the shifter module is going bad any input would be appreciated

    • profile image

      Madhanj97 

      9 months ago

      Dear John,

      Thank you so much and i have a issue with my Passat 2008 done about 100K from last month the car just looses power on the drive without any specific occurrence and would be able to drive once the car is stopped from the free rolling and restarted.

      please give your insights.

      Thanks.

    • profile image

      barry8 

      9 months ago

      Hi my DSG Mechatronic auto gearbox don’t all ways work in reverse I have to tune car off and back on for it to work some time

    • profile image

      Patryk 

      10 months ago

      Hi John,

      thank you for a great article.

      I'm having the same problem as other owners of the VAG group in combination with DSG6. It is a metallic sound that can be heard with a lowered window. Currently it can only be reproduced on the bumpy roads (cobblestone, stony roads, speed bumps, etc.).

      Seat mechanic claims that it is related to the second clutch being loose and is "perfectly normal". The company claims that it is not a problem and does not want to replace the faulty part on the guarantee. The "solution" was to mute the sound, but the noise still can be heard as in these videos (it is not as loud as before):

      https://goo.gl/pSdrFc - noise heard especially at the beginning (5-15 sec.)

      https://goo.gl/YNvZqE - long, noise heard all time

      Car details: Leon X-Perience (year 2015) 4drive 1.8 TFSI DSG6. I started to hear it since more or less 30K km. Now car has 48K so is pretty new.

      In my opinion such sound is unacceptable, especially in a pretty new car. Can anyone confirm that it is an abnormal behaviour?

      Could it be related to the faulty bearings?

      Best regards.

    • profile image

      Terry Brown 

      10 months ago

      I have a 59 plate skoda Fabia 1600cc auto when travelling in top and try to accelerate the engine hunts has in misfiring I have been told its advised that the gearbox oil should be changed regulaury

    • profile image

      Chris Hardern 

      10 months ago

      Hi John. I had an 2012 plate Audi Avant 1.9 TDi with 6 speed DSG. Sometimes when cold, it would take a few seconds to pick up or engage. If at traffic lights or a roundabout, the temptation was to then press down on the accelerator. It would then ‘catch’ and you would shoot forward. I have taken it to an Audi garage to have it checked but they can find nothing wrong with it. Many thanks.

    • profile image

      Aaron 

      10 months ago

      I had a 2009 mk6 golf gti 2.0L with a DSG. Had only done 35,000km

      When the car was hot especially in peak hour traffic when moving at low speed it would jerk and shutter. This would also happen when the car was hot and you were reversing.

      The fault was recorded several times before the warranty expired and went back to the dealer several times. Each time the dealer said there was no fault and every time they tested the car it wouldn’t happen to them.

      Dealer kept denying there were no issues with the gearbox and a few months later the DSG gearbox fault scandal was released.

    • profile image

      zia 

      10 months ago

      Very good comment.....appreciate your time.

    • profile image

      Emmanuel Bourou 

      10 months ago

      Dear John,

      I have a VW Touran with a 6 speed DSG Transmission. last year November I lost drive so when the car was picked up and check, I was told that the gear box is gone and they have to recondition it which they charged me £ 2500.00 plus vat for to do. In fact I went ahead with only because they offered me a 12000 miles or a 12 months warranty with the works. a couple of months later after the repair was done I began to hear a screeching and rattling noise from the engine compartment so I took it to two different garages who all confirmed the noise to be coming from the joint between the gearbox and the engine. Therefore I returned it to the garage that did the gear box repair works who have now reported that the noise is coming from the aluminium engine plate between the gear box and the engine and it has nothing to do with the works that they did and to replace that and fix the problem they are asking me to pay another £ 719.00 plus vat. When reconditioning the gear box they said that they are replacing all parts therefore I am first of all surprised that they are saying that part referred to as part of the works they aware doing doesn’t include this aluminium engine plate.

      Is it true that the aluminium engine plate is not part of the gear box? Secondly is it right for them to have not replaced the aluminium plate as part of the gear box repair works they carried out. Thirdly can it not be that the damaged aluminium plate has not come about as a result of the works carried out.

      Please I will appreciate your opinion on this matter to help me with the decision I will like to take on the issue, thanks.

    • profile image

      Keith Collis 

      11 months ago

      Thanks Look forward to your reply

    • profile image

      murshid ALjamal 

      12 months ago

      thank you so much for this useful ad hoping to find more and mord ads like it

    • profile image

      Tina 

      12 months ago

      I have a VW Passat 2007, 3.2 litre with an automatic DSG 6 gear box (or so i was told). Lately i have been getting an issue where when i start up and move the gear lever into drive or reverse, the vehicle does not move, and the gear indicator on the dashboard blinks on whatever gear i placed it in. To correct this, i must place the gear in manual low, neutral or park, then back into D1. This allows the car to function correctly. It happens very infrequent, but a cause for concern. My mechanic ran diagnostic scans and it came back with some transmissions errors, and he told me i should get a new gear clutch. Was this correct?

    • profile image

      Marcel 

      12 months ago

      Good day, I'm almost at my witts end. I have a 2009 Eos 2.0T TSI with DSG6. In spring when I moved the car out of winter storage, I attempted to start the car with almost dead battery. Car rolled. A couple times and stopped. I charged the battery for a couple days, and it started fine. As I drove away, the car didn't shift. Now flashing PRNDS. I scanned the module and have a P1707- interference in mechatronic module. In an attempt to place basic settings, but group 61, and other 60's are not available. Unless the engine is NOT running. With koeo I can access grp61. I brought the car to the dealer (it's not too far, and I still have 1St and 3Rd) they say my mechatronic module is defective, but replacing it may not fix, so I should buy a used DSG from them for $3000. Instead, I bought a 02E927770AM mechatronic to replace my so-called defective 02E927770AJ. Because the software is different, I purchase the tune and program my new AM module to work with my Eos. Nothing has changed. I still have my P1707, and it doesn't shift. Battery ignition voltage and ground at DSG is 13.9 VDC, and doing an autoscan, the only other error is because I have aftermarket radio. Group 61 is still available when engine is off, but if I try to set basic, then start the car it is no longer. I don't know how to verify or logic on the DQ250, BUT, I'm not sure that's the issue. I need someone with experience who can help me, or another test I can perform to try and isolate my problem.

      Thanks in advance,

      Marcel.

    • beagrie profile imageAUTHOR

      John Bullock 

      12 months ago from Yorkshire, England

      Hello Christopher,

      If the double clunk is difficult to reproduce it is almost certainly a software issue. Unfortunately, with a car that new, you're likely at the mercy of the dealer as they will be the only ones who can update the software or replace the computer that the software is on.

      I would suggest getting one of their technicians to go out in the car with you and demonstrating the fault to them.

    • profile image

      Christopher 

      12 months ago

      I have a new 2018 passat Rline with 20T engine with tiptronic trans. within 500 miles, I noticed a double clunk in down shift when coming to a stop. Dealer says they can't duplicate the problem and there are no recalls or bulletins out on the car. Can anyone help?

    • profile image

      thomas 

      12 months ago

      HELLO

      I HAVE PROBLEM IN MY CAR IS THAT AT NORMAL RMP GEAR SHIFT TAKE PROPERLY BUT AT THE SUDDEN CASE OF ACCELERATION GEAR FROM 3 TO 4TH DISENGAGEMENT TAKES PLACE RPLY ME

    • profile image

      Mcflash 

      12 months ago

      Hello.

      I have a strange behaviour on my DSG (Cross Touran 2.0 TDI 170HP 2009).

      For the most part the DSG shifts gears perfectly, but sometimes it just wont shift up.

      It is not between the same gears everytime but motsly ist between 3-4 or 4-5. Shifting down is never a problem.

      The quick solution when this happens is to go to N and back to D again then it works again for a while.

      When I change to manual it never fails to shift gears.

      No fault codes found and the dealer just tell me to replace the DSG for more than the car is worth.

      Anyone has the same problem or know how to solve it?

    • profile image

      Foury 

      13 months ago

      hello

      I have been experiencing jerking on a 2009 Touran 1.4 tsi with a DSG transmission it jerking when I accelerate hard and also when I'm at gear 5 or 6 while my revs are low and I try to accelerate the engine check light comes on and off. Can dsg Issues set the engine check light or I'm having firing Issues.

    • profile image

      Colin Lambert 

      14 months ago

      Excellent, very informative site. Thanks. I look forward to seeing your answer. (has the DQ250 been updated for the Skoda Kodiaq 1.4 2WD? if so by what?)

    • profile image

      Jacksu 

      14 months ago

      Hi i have dsg dq250 in my 2007 passat 4motion v6 i am getting a code of pressure control solenoid B open or short to ground. P0776. I have replaced all valves and solenoids in mechatronic. Erased the code fault and when the car is cold it allows me to drive for about 4km then gose into limp mode trans light flash as will as parkbrake light on instrument panel, with message stating park brake fault check manual. Doing fault diagnostic check P0776 comes back up. Any ideas please

    • profile image

      nanar6003@gmail.com 

      15 months ago

      very helpful article and could save one from more expensive repairs

    • profile image

      Sharaz 

      16 months ago

      Hi, good day to all. I read your artical on possible DSG faults and i would like to find out if you can possibly help me identity mine. I have a VW Tiguan 2010 with an automatic DSG 7 gear box (or so i was told). Lately i have been getting an issue where when i start up and move the gear lever into drive or reverse, the vehicle does not move, and the gear indicator on the dashboard blinks on whatever gear i placed it in. To correct this, i must place the gear in manual low, neutral or park, then back into D1. This allows the car to function correctly. It happens very infrequent, but a cause for concern. My mechanic ran diagnostic scans and it came back with some transmissions errors, and he told me i should get a new gear clutch. Was this correct?

      Thank you in advance.

    • profile image

      Jadin 

      16 months ago

      I have a 2010 mkVI Volkswagen GTI. and I have issues possibly stemming from an egr valve, but I also have the limp mode that happens every so often. with an EPC signal light on the dashboard. i'm not sure what symptoms stem from EGR or DSG transmission but below are the prevalent issues.

      -stalling at idle

      -limp mode

      -rpm lock at 5k or higher (not sure what to call this, but basically on some days, if the RPM's reach this high, or occasionally 4k rpms, it will refuse to go faster and it gets locked into a flutter of the rpm until the gas is released

      -engine lag with most of the acceleration moments

      -massive fluttering of the rpm during starting of the engine. (this one isn't common, but the last time it popped up, it was so bad that I turn the car on, immediately it wants to stall, so I tap the gas, which sends it into crazy mode and it jumps from 1k to 3k, drops, jumps, drops, jumps randomly. if I press and hold the gas, and slowlllly push harder, the jumps are smaller. if I push down allll the way. the jumps and drops are just as frequent but in a smaller range. 3.5k-4k rpms. after two weeks of that. I eventually got it out of the slump of not starting by holding the gas all the way down for about two to three minutes and it cleared up and stopped jumping.)

    • profile image

      EdB 

      16 months ago

      Hi

      Great post- thanks for your expert help. I have a 2012 Jetta GLI with 160,000km - well serviced DSG fluid changes etc but now has just started juddering between up-shifts on acceleration. I took it to my local tranny shop - they say nothing is wrong no codes found. Any advice? EdB

    • profile image

      Robert 

      16 months ago

      Hi John!

      Very interesting reading this post, thank you for sharing!

      I'm currently having a lot of issues with my Passat TDI with DSG from 2015.

      I bought it used from a dealer in 2017 and I said from day one there was something wrong with the DSG. They kept denying it. Until now when the car started loosing reverse partially. SOMETIMES with uneven periods in between, sometimes with just a day interval sometimes 2-3 weeks the car just died when trying to reverse from parked. rolled about 0,5 meters then "chopped" and died. Then it got worse and started to happen in D1 gear aswell.. But still mainly noticed when car was really cold after a nights standstill. There has been 1 or two occations with strange sound but this is out of maybe 20-30 occations.

      The thing is the mechatronic has been factory reset once. This shortly fixed the issue of the "choppy" working of he gearbox, but at that time we hadn't started experiencing the issues with R gear. This time the repair shop was unable to get the problem resolved by resetting it so they are quite sure it's the mechatronic that has failed.

      I'm just thinking how do I know it's the mechatronic and not the dual mass flywheel, because some of the symptoms I think could add up for any of the 2 faults.

      Do you have any good tip of symptoms that could turn our eyes more against one of the two?

      Just reading this post makes me more certain my repair shop is on the right track with replacing the mechatronic unit, since you mention partial or total loss of R gear is a common symptom!

    • profile image

      Tracy Wright 

      17 months ago

      Hi John

      It is with great interest I read your detailed information related to Common faults with VW DSG gearboxes. In particular I reference your comments regarding "worn bearings" which I can relate to on my VW Tiguan.

      The noise emanating from the DSG on my VW Tiguan was noted at 300 miles and has continued in my opinion to get worse (Presently 2,700 miles)

      Please read a brief account of my plight -;

      My £44k 2017 Mk2 Tiguan 190ps 4 Motion R-Line has a horrendous metallic grating noise emanating from the drive train, which has been evident from new. It appears to be prevalent at low speeds up to 20 mph in slow moving traffic when down shifting. Also it is noticeable when driving at steady speeds of 30 - 40 mph in 4th gear.

      After lengthy investigations lasting several months both VW and the selling dealer they have described the aforementioned ‘noise’ as a ‘characteristic’ and ‘normal DSG operation noise’ However, are refusing to declare why the noise is evident on some cars but not on others, and also which component the noise is emanating from!

      Unfortunately and due to VW’s reluctance to resolve my conerns with my Tiguan I have been left with no alternative but to appoint a independent DEKRA automotive engineer who has contrary to VW and the selling dealers opinion of the noise being ‘normal operation’ and a ‘characteristic’ has concluded that the noise is unacceptable!

      I have test driven 4 Tiguan's for comparison purposes and out of 4, three exhibited varying degrees of noise so there is no consistency but apparently quite a few cars affected, some customers have contacted me from as far a field as Singapore, Australia, Portugal, UK and Iceland!

      At my wits end and with the Motor Ombudsman apparently siding with VW I have now reluctantly sought legal advice to conclude this debacle!

      I have uploaded a sound video recording of the noise to YouTube so have a listen. I would welcome your valuable comments.

      Apologies as the sound was taken using my iPhone so you may have to turn the volume up on your PC.........Listen at 5 seconds, 35 seconds, 49 - 55 seconds, 1 m 5 seconds - 1 m 12 seconds, 1 m 25 seconds - 1 m 40 seconds, 1 m 45 seconds - 1 m 52 seconds and 2 m - 2 m 20 seconds

      https://www.youtube.com/watch?v=O96j_x9M3fk

      Regards

      Tracy

    • profile image

      Dave Wright 

      17 months ago

      Hi John

      It is with great interest that I read your most informative article on the VAG DQ250, in particular referencing "noisy bearings"

      Not only did I have the misfortune of a replacement DSG (DQ250) in my 2014 VW Golf GTD but my wife has an issue with the DQ500 DSG gearbox on her 2017 VW Tiguan.

      My wife's £44k 2017 Mk2 Tiguan 190ps 4 Motion R-Line has a horrendous metallic grating noise emanating from the drive train, which has been evident from new. At this present time it has 2,700 miles recorded and she will not drive the car due to poor refinement.

      After lengthy investigations lasting several months both VW and the selling dealer have described the aforementioned ‘noise’ as a ‘characteristic’ and ‘normal DSG operation noise’ However, are refusing to declare why the noise is evident on some cars but not on others, and also which component the noise is emanating from!

      Unfortunately, and due to VW’s reluctance to resolve my wife’s concerns with her Tiguan I have been left with no alternative but to appoint a independent DEKRA automotive engineer who has contrary to VW and the selling dealers opinion of the noise being ‘normal operation’ and a ‘characteristic’ has concluded that the noise is unacceptable! VW are standing by their comments which has resulted in a stalemate.

      I have test driven 4 Tiguan's for comparison purposes and out of 4, three exhibited varying degrees of noise so there is no consistency but apparently quite a few cars affected, some customers have contacted me from as far a field as Singapore, Portugal, Australia and Iceland.

      At her wits end my wife has now instructed legal representation to conclude this debacle!

      I have uploaded a video to you tube so have a listen see if you think it is worn bearings as noted in your article. Your comment would be very much appreciated.........https://www.youtube.com/watch?v=O96j_x9M3fk

    • beagrie profile imageAUTHOR

      John Bullock 

      18 months ago from Yorkshire, England

      Hello Robert,

      Sorry to hear about your Octavia. I'm not sure what the exchange rate is where you are but 2500 doesn't sound wildly over the average for this particular job.

      If it's a 6 speed, you *can* source a second hand unit as they are not coded to the vehicle. However there are two things you need to make sure. The first is the box code. This is a three letter code and can often be found on a sticker in the boot where the spare wheel is kept. If you purchase a box with a different box code, the transmission physically will not work with your car. Second, the number on the mechatronic unit itself. This is a long number that should start with "02E" If that number is different, the mechatronic will not work with your transmission. Unfortunately, I don't know for certain that a matching box code guarantees a matching mechatronic. If possible, you should try and find out the mechatronic numbers before buying.

      And it's worth pointing out that any purchase of a second hand part carries a risk. You might be buying a mechatronic that's a few thousand miles away from failing itself. It's a gamble.

    • profile image

      Robert 

      18 months ago

      Hi

      My 06 plate Octavia 2.0 TDI DSG has developed a mechatronics fault. I had it scanned and I have been told that a solenoid is faulty and they suggested a new unit for 2500 including workmanship and VAT.. wow. I was thinking of sourcing a whole used DSG gearbox from a low mileage car. Would any 6 speed DSG gearbox (I.e from a Passat) fit?

      Thanks for taking time to answer my question!

      Rob

    • beagrie profile imageAUTHOR

      John Bullock 

      18 months ago from Yorkshire, England

      Hello Leon. The code you mentioned is an unexpected mechanical disengagement fault. This is usually either because the clutches are over worn or the mechatronic is faulty. There are ways to try and check the mechatronic but they involve plugging the car into specialist software (like VCDS). You might need to take it to a diagnostic specialists with the right hardware.

    • profile image

      Leon 

      18 months ago

      I have a 2007 Audi A3 with 133,000 miles. Runs great but when I stop to go reverse, there a clunking noise, PRNDS flashes and no reverse with an error code of P2711. Also when I hit 70 mph, there's a slow whining noise....please help, don't know whether to replace the clutch pack or mechatronics....all clutches looked fine when trans was opened up.

    • beagrie profile imageAUTHOR

      John Bullock 

      18 months ago from Yorkshire, England

      Hello Sam,

      I'm assuming your DSG is a 6 speed (it should be on a 2007 model). It sounds like the clutch packs are slipping once the transmission fluid has warmed up. It's possible that the valve body could have worn but I've never heard of that happening in a DSG. The mechatronic could also cause this kind of issue but it would be very unusual for that to happen without fault codes.

      Obviously I can't diagnose your fault definitively over the Internet, but I do suspect your dual wet clutch needs replacing.

    • profile image

      Sam 

      18 months ago

      Hello.

      I have a 2007 Audi A3 automatic (DSG and Tiptronic).

      My car jerks on 1st gear after 15-20 town driving. When the car is left cold over night and i take out to drive. It doesn't give me that jerking problem. Only when it's warmed up after 15-20min of driving.

      Current mileage: 75000 miles

      I have got the gearbox diagnosed but that did not display any errors.

      I bought this 4 months ago. I don't see receipts for gearbox oil change or any work done on the gearbox.

      Any help will be much appreciated.

    • beagrie profile imageAUTHOR

      John Bullock 

      19 months ago from Yorkshire, England

      Hi Thembela. If the only fault code is clutch overheating then it may just be the clutch that is overly worn and slipping.

    • profile image

      Thembela 

      19 months ago

      I have a 2010 audi s3 s tronic sportback. Car is dealer maintained. After driving for about 100km non stop the car cuts off power. It flashes gear indicator. Then it displays- clutch overheating,switch off engine

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, axleaddict.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://axleaddict.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
    ClickscoThis is a data management platform studying reader behavior (Privacy Policy)